Custom Item Order Policy

1. Custom items must be prepaid or Ident-A-Kid must receive a purchase order for the items before a proof is created or the order is processed.
2. Once the order is placed and payment or PO is received, please email customorders@identakid.com with whatever is required for the item ordered, based on the list below:

• Custom Badges WITH a Photo – Send the photo for the badge, titled with the staff member’s name, also list the staff member’s name in the email with their job title, include the school logo and list up to two colors you would like used on the badge (i.e. a border color).
• Custom Badges WITHOUT a Photo – Send the staff member’s name and job title, include the school logo and list up to two colors you would like used on the badge (i.e. a border color).
• Custom Tardy Sign – Send any custom wording you would like on the sign (for readability keep wording 25 words or less per panel). Also send the colors you would like used and how, ex. Blue text on a white background. You can also add the school logo to the panel.

1. A proof will be emailed to you within two business days
2. Reply to the proof email with approval or changes.
3. Custom items will ship within 2 weeks of proof approval.

*Acceptable file types for images, logo, etc. are Jpeg, PDF, Png and Tiff.

* Ident-A-Kid will not be held responsible for any errors after the proof has been approved by the customer.